E-mail Bruce here. Thank you. **
feel free to e-mail or fax orders.
Click here for the Order Form and Tech Sheet Down Load Area
regular HOURS: (Right now we're not on regular hours. I'm trying to do as much as my condition will let me. Call Monday and Thursdays for DeeDee. Email questions to me. Thanks.)
8:00 AM TO 5:00 PM MONDAY THROUGH FRIDAY
9:00 AM TO 1:00 PM SATURDAY. ALL PACIFIC TIME.
ALL ORDERS OVER $200.00 REQUIRE PAYMENT IN FULL EITHER WITH CERTIFIED CHECK, MONEY ORDERS OR IF APPROVED, CREDIT CARD. UNLESS PAYMENT HAS BEEN ARRANGED BY PRIOR AGREEMENT.
WE WILL ACCEPT YOUR ORDER VIA TELEPHONE DURING OUR NORMAL BUSINESS HOURS AT (909)370-0389. IF YOU PREFER YOU CAN MAIL YOUR ORDER TO US AT
RRE 12210 MICHIGAN ST. SUITE 9
GRAND TERRACE, CA 92313
OR FAX IT TO US AT (909) 370-0550. ONLY PRE-APPROVED CREDIT CARD ORDERS ARE ACCEPTED VIA THE FAX.
EDELBROCK HEADS OR ENGINE ORDERS REQUIRE 75% MINIMUM DOWN PAYMENT. MONEY ORDERS, CASHIERS CHECKS, OR PERSONAL CHECKS ONLY.
SPECIAL AND CUSTOM ORDERS ARE NON-REFUNDABLE.
THERE WILL BE A 25% RESTOCKING CHARGE ON PRE-APPROVED ACCEPTED CANCELED ORDERS AND PRE-APPROVED AUTHORIZED RETURNED GOODS. DO NOT SEND PARTS BACK WITHOUT PREAPPROVAL.
PAYMENT:CREDIT CARDS: NOT ACCEPTED
PERSONAL CHECKS AND MONEY ORDERS:
REFUSED C.O.D. ORDERS-UPON AUTHORIZED RETURN OF ANY ORDER TO ROCK 'N' ROLL ENGINEERING BECAUSE OF REFUSAL, CUSTOMER WILL BE BILLED FOR FREIGHT CHARGES INCURRED TO AND FROM THE DESTINATION PLUS A 15% CHARGE FOR HANDLING AND REPACKAGING. THESE CHARGES WILL BE DEDUCTED FROM ANY DEPOSIT BALANCE, IF APPLICABLE.
AUTHORIZED RETURNS-IF ROCK 'N' ROLL ENGINEERING AUTHORIZED THE RETURN OF AN INCORRECT ORDER IT MAY BE SENT FREIGHT COLLECT. ANY UNAUTHORIZED COLLECT SHIPMENTS WILL BE REFUSED BY ROCK 'N' ROLL ENGINEERING.
ARE SUBJECT TO CHANGE WITHOUT NOTICE. PRICES CHANGE AS MANUFACTURERS PRICES CHANGE.
DISCLAIMER OF WARRANTY:
DUE TO THE NATURE OF PERFORMANCE APPLICATIONS AND USAGE OF THESE PRODUCTS, THESE PARTS ARE SOLD "AS IS" AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DESCRIPTION OR QUALITY. ROCK 'N' ROLL ENGINEERING SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGE OR LOSS OF OTHER PROPERTY OR EQUIPMENT, LOSS OF PROFITS OR REVENUE, COST OF PURCHASED OR REPLACEMENT GOODS, OR CLAIMS OF CUSTOMERS OF THE PURCHASER, WHICH MAY ARISE AND/OR RESULT FROM THE SALE, INSTALLATION OR USE OF THESE PARTS. INSTALLATION OF THESE PARTS COULD ADVERSELY AFFECT THE VEHICLE MANUFACTURER'S WARRANTY COVERAGE.
Anyone that disassembles our assemblies without us present make any good faith repairs null and void. If you have a problem - contact us with the parts intact - still assembled - and we will make an honest determination of fault. We always want to know if there's a true problem with our work. Our careful and prescise work habits have allowed us to work fifteen years with less than two tenths of ONE PERCENT of all our assemblies having a problem. Of those three people - we repaired their problem at our cost.
We reserve the right to refuse service to anyone. And anyone that is found to use the internet or any other means to spread slander about our company, it's employees, or false claims about recieved merchanise will not receive service or refunds. Proper communication can solve all problems.